Categories
FAQ

FAQ 6 – How can I switch from debit order to EFT?

How can I switch from debit order to EFT?

    Unfortunately we do not accept EFT as payment plan any longer. If you would like to change your debit order date please complete the form below.



    Categories
    FAQ

    FAQ 5 – Why is my speed so slow?

    Why is my speed so slow?

      There can be many reasons for a slow Internet speed. Please complete the form and one our team members will be in contact with you with further information.


      Categories
      FAQ

      FAQ 3 – How do I block people on my Wifi?

      How do I block people on my Wifi?

        To block a device, you need to log into your router and blacklist the device on the router. If you require assistance with doing this, complete the form and one of our team members will contact you.



        Categories
        FAQ

        FAQ 2 – Why is my account suspended when I already paid?

        Why is my account suspended when I already paid?

        Categories
        FAQ

        FAQ 1 – Why is my internet not working?

        Why is my internet not working?

          Many things can effect your Internet connectivity, for example, if you have loadshedding in your area or if your router is not connected properly. Have you tried restarting your router? If that does not work then please complete the form and one of our team members will contact you.


          Categories
          Sales

          Tanja Van Zyl

          Tanja Van Zyl


          Branch: Cape Town
          E: tanja@trusc.net
          T: 0870200000
          C: 0794881841

          I wake up every morning thanking God that I can go to work and actually enjoy what I do. Working with people is my passion and even if I do not always see their faces it truly feels like I am interacting with them on a personnel level. After work I go home and enjoy spending quality time with my family. My daughter changed my life and I know that by showing her that working hard doesn’t mean that you can’t play hard. I love all kinds of sports because it is always fun to see how people work as a team to achieve their end goals. Being active in outdoor activities is also something that I enjoy very much. We as a team approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service. Trusc is the best Internet Service Provider and I feel honored to be a part of the family.

          Complete the form to hear from me!




            Categories
            Sales

            Esther Steens-November

            Esther Steens-November


            Branch: Vredendal
            E: esther@trusc.net
            T: 0870200000
            C: 0836357068

            Born and raised in Belgium. Moved to Clanwilliam in 1999. Worked in tourism for over 10 years where I found my love for working with people. Happily married and mom to 3 beautiful girls. Making people happy makes me a happy person, I will always go the extra mile when needed.

            Complete the form to hear from me!




              Categories
              Sales

              Pieter Serfontein

              Pieter Serfontein


              Branch: Vredendal
              E: pieter.serfontein@trusc.net
              T: 0870200000
              C: 0716720233

              Complete the form to hear from me!




                Categories
                Sales

                Carmen Loubser

                Carmen Loubser


                Branch: Vredenburg
                E: carmen@trusc.net
                T: 0870200000
                C: 0726019749

                In January 2021 I became a part of the “Trusc Family”. Since then, my life has been enriched with immeasurable knowledge and friendships. I am very excited to be a part of the West Coast community once again and have my family and friends close to me. Our beautiful ocean, fauna and flora has a very special place in my heart. I strive for our customers to be happy, knowing they will always be a priority and receive customer care with the utmost diligence. The world will continue to change. Technology will evolve. Business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.

                Complete the form to hear from me!




                  Categories
                  Sales

                  Bongo Soni

                  Bongo Soni


                  Branch: Malmesbury
                  E: bongo.soni@trusc.net
                  T: 0870200000
                  C: 0623126880

                  I wake up everyday thanking God for another day. I love and am privileged to live in Malmesbury for many years. I love spending time with my family and friends, I am an avid movie watcher. I work with an amazing team with products and great service, I enjoy sales in my work and have a keen liking for working with clients . I can say that Trusc is the best internet service provider and I feel honored to be a part of the amazing family.

                  Complete the form to hear from me!




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